Returns & Exchanges

At Brass Monkey, we want you to be completely satisfied with your purchase. If your new gear isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

  • 4.
    Drop Off and Track

    Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.